Transfer Station Manager : Wembley/Edmonton

Transfer Station Manager : Wembley/Edmonton

Biffa plc is the leading nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services. Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.?


To effectively manage the on-site activities of Wembley and Edmonton transfer stations, ensuring consistent Health & Safety and Environmental compliance and delivering first class customer service in line with pre-defined business KPI’s, promoting employee engagement to support continuous improvement in productivity and quality of service provision, through continuous review and improved site profitability, to support business growth and best in class performance.


1 Oversee a single site adherence to key site processes relating to health and safety, security, employee relations and legislation.

2 Ensure service delivery meets defined key performance indicators whilst driving best practice and continuous improvement in cost control and productivity.

3 Develop strong and productive working relationships with internal and external partners.

4 Oversee and ensure compliance of Health & Safety, Environmental, Employment legislation and Company policy to ensure defined standards and best practice are adhered to.

5 Monitors and manages the full P&L budget, with weekly profitability forecasting and supporting financial year on year growth of the facility.

6 Ensure that the team is provided with clear performance standards and is staffed, coached, trained and motivated to meet set targets. Providing leadership and support to individuals and shifts and be highly visible within the Site Operations.


The Transfer Station Manager is responsible for supporting and delivering the growth strategy for the facilities within their remit, with regards to the commodity sales, identifying and implementing new and best practices to provide a first class customer service.

Through actively managing and working in partnership with RGM and will explore new business opportunities and present the prospects to the relevant regional management.

This role requires medium (6 to 12 months) term planning in conjunction with regional management based upon the Division’s annual Business Plan, as well as to monitor and control the full P&L budget of the facilities.

The Transfer Station Manager is required to supervise, coach and train the team to produce the highest levels of customer service. To promote open channels of communications with all departments within the Division and the wider Biffa Business, and to proactively and consistently review all processes used by the Transfer Stations.

The role has a degree of autonomy, with regards to site specific strategy with regards to growth and development, however operates within the constraints of legislation and company policy and procedure. Where a solution is developed, it must meet Biffa’s health and safety priority with regards to its people and customers and environment. This role has scope to negotiation with regards to third party suppliers, and however is often in conjunction with the regional management. This role has full budget responsibility for the relevant facilities and the achievement thereof.

This role is hands-on role involving the use of many personal skills such as relationship management, negotiation and people management. There is a need for innovative thinking and is solution driven. The ability to build key internal relationships at all levels up to Senior Management within the business across a number of departments is essential, as well as the ability to build key relationships with external organisations.

The job requires the ability to multi task situations that are live : requiring immediate attention and the ability to deliver a first class Customer Service.


Education / Qualifications

• Minimum GCSE or equivalent in Maths & English

• CoTC

• ‘A’ Level/Degree

• IOSH Certificate


• Experience as Operations Manager or position of similar responsibility in Services or Logistics industry

• Experience of Waste Management

• People and health & safety management in a unionised environment

• Proven track record of working to clearly defined service delivery KPI’s

• Profit & Loss experience

Technical Knowledge

• Local geographical knowledge

• Good transport / logistics knowledge

• Knowledge and understanding of the requirements of working within a time critical service

• Waste industry knowledge including relevant laws

• Knowledge of existing and impending environmental and health and safety legislation environment

• Knowledge of production management

Skills and Behaviours

• Commercial background

• Experience of operational line management

• Experienced in people management in a Trade Union environment

• Experience of managing in a labour intensive, multi-shift environment


• Willingness to adapt and develop skill-sets and knowledge as determined by post / business

• Full current car driving licence

In return we offer a competitive package, excellent benefits and real career progression.


  • COTC, IOSH,RDF,Transfer station, waste