Traffic Dispatcher

We currently have an opportunity for a Traffic Dispatcher with problem solving abilities, to join our busy West Manchester Depot (Junction Works, Bickershaw Lane, Abram, Wigan, WN2 5TB)

The main purpose of the Traffic Dispatcher is to ensure and assist in providing a safe and cost effective day to day operation which meets our customers' service requirements.

A key part of this will include offering excellent Customer Service and supervision of drivers including briefing/debriefing and monitoring their performance working with Senior Traffic Dispatcher, in conjunction with the Depot Manager to improve/maintain company KPI’s.

You will also work with the Senior Traffic Dispatcher and Workshop to minimise vehicle down time and to ensure safe vehicle operations including compliance with company wheel security, vehicle defecting also compliance with company Health & Safety procedures.

Administrative tasks will include data entry, Accident and Near Miss reporting, tachograph records, Filing. Attention to detail required. Good telephone manner as inbound and outbound calls are a daily part of the role. We expect you to develop and maintain a good working relationship with all internal and external customers.

A good standard of Maths and English along with a full driving license as travelling for training is required. In addition you will have excellent organisational, Administration and IT skills. Full training will be given to the successful candidate however knowledge of the transport industry and experience in an Operations environment or similar role would be advantageous.

We are seeking a team player with a flexible work approach, ability to Multitask, with a can do attitude and a passion for providing excellent service to our customers.

About Biffa:

Here at Biffa, we have a friendly, open, honest culture that's based on mutual trust and respect. Safety is our number one priority and we look out for each other. We’re very proud of what we do and are continually striving to be better. We listen to our employees and we care about what our employees think.

At Biffa, we encourage our people to take responsibility. You'll have a real opportunity to make a positive contribution to our business, our customers and to the communities in which we operate. We’re committed to helping our people fulfil their potential. You'll find many exciting opportunities and challenges with us and people are rewarded fairly for their efforts, recognising the valuable contribution that everyone makes to our business. Biffa is the leading nationwide integrated waste management business providing collection, treatment, recycling and technologically-driven energy generation services.

Through the expertise of our people and investment in technology we promote and deliver sustainable waste management solutions.

Biffa Waste Service Ltd is an equal opportunities employer welcoming applications from all sectors of the community.

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